Personal Event Terms & Conditions (Hen’s Party)

By booking a Personal workshop with Gurasu House, all participants agree to the following terms:

1. Activity Selection and Group Requirements

• Group Activity Mandate
  All participants within a booked group are required to engage in the same selected workshop activity. This ensures that the instructor can maintain a single focus, guaranteeing the best safety, supervision, and outcome for all.

• Subject to Availability
  All workshop requests, including project complexity, group size, and scheduling, are subject to final approval based on health and safety considerations and resource availability. We reserve the right to suggest modifications to ensure a high-quality experience.

2. Cancellation & Refund Policy

• Cancellations and Refunds
  

  Workshops are strictly non-refundable.

• Workshop Provider Rights
  Gurasu House reserves the right to cancel, reschedule, or postpone any workshop due to unforeseen circumstances, including but not limited to safety concerns, equipment issues, low sign-ups, or personal emergencies. In such cases, affected participants will be notified as early as possible and offered either an alternative date or a full refund.

3. Conduct and Behaviour

• Behaviour
  For the safety of all participants and staff, we reserve the right to immediately suspend or terminate your session if we reasonably determine that your behaviour poses a hazard to yourself, others, or the organiser’s staff. This includes but is not limited to unsafe handling of equipment, refusal to follow safety instructions, or disruptive conduct. No refunds will be issued in such cases.

  The venue is under CCTV surveillance for safety and dispute. Recordings will only be retrieved in cases required to resolve any dispute or to fulfill any legal obligations. No refunds will be issued in the above cases.

• Punctuality
  Participants are to arrive at least 15 minutes before the workshop begins to complete the waiver process.
  

  Participants who are late will be politely refused entry to the workshop. This is due to safety concerns, and instructors will not be able to attend to late-comers. Your slot will be forfeited, and no refunds or rescheduling will be provided. Please arrive early to make the most of your session!

4. General Safety Guidelines

• Protective Gear
  Participants are required to wear the provided lampworking safety glasses and apron at all times during the workshop. As the safety glasses are worn like regular spectacles, participants who normally wear glasses are advised to use contact lenses for better comfort and visibility.

  Long hair must be tied back, and long fringes should be clipped up to minimise fire hazards.

• Workshop Environment

  Follow all instructions from the workshop instructor at all times.

  Do not touch any equipment or tools unless instructed to do so.

  Keep your workspace tidy to prevent accidents.

• Material Handling
  Handle glass rods and hot tools with care to avoid burns or cuts. Tools that come into contact with molten glass can reach temperatures of 400–700°C, which can cause third-degree burns.

  Be cautious around the torch and flames, as they can reach temperatures above 1000°C.

  Never place flammable materials near the torch or open flame

5. Health and Safety

• Physical Condition
  If you have any medical conditions or concerns, please consult your physician before attending. Gurasu House is not responsible for any adverse reactions related to exposure to heat or butane gas. Participation is at your own discretion.

  Our studio does not use fans or air conditioning, as open windows are necessary for ventilation, and airflow can affect the flame. We recommend wearing light, breathable clothing to stay comfortable and prevent heat exhaustion. Staying hydrated and taking short breaks if needed is also encouraged

6. Liability

• Acknowledgement of Risks
  By participating in this workshop, you acknowledge that working with glass and high temperatures carries inherent risks, including burns, cuts, and other injuries. You agree to assume full responsibility for your safety and actions during the workshop.

• Exclusion of Liability
  Gurasu House is not liable for injuries caused by participants’ failure to adhere to safety guidelines or their own negligence. This exclusion does not apply to injuries or damages caused by the negligence of Gurasu House or its staff.

• Duty of Care
  Gurasu House will take reasonable steps to provide a safe environment, including maintaining equipment and providing adequate training and supervision.

• Waiver
  All participants must sign a waiver form before the workshop begins. Participants who decline to sign will not be allowed to join the workshop, and no refunds will be provided.

• Minor Participants
  Participants must be at least 16 years old. Those under 18 must have a parent or guardian present at the studio to sign the waiver.

7. Lost or Damaged Property

• Damage to Property
  Participants are responsible for any damage to workshop equipment caused by improper use. Charges may apply for repair or replacement.

• Personal Belongings
  Gurasu House is not responsible for loss or damage to participants’ personal belongings during the workshop

8. Environmental Policy (Bring Your Own Bag)

• BYO Bag Policy
  To help reduce environmental waste, we kindly ask that every participant bring their own bag when collecting their finished piece.

• Packaging
  All finished pieces will be securely packaged in a rectangular box with cotton for safe transport. If a bag is requested, a mandatory top-up fee of $1 will apply.